Start here: which guide fits your situation?
Pick the line that sounds most like you. Each opens a full step-by-step guide.
Step-by-step guides in this topic
Each guide answers one specific question in depth.
Programmes we point you to
Every one of these is free to apply for, and you apply directly. We are not affiliated with any of them and earn nothing from them.
Medicaid
CHIP - coverage for children
ACA Marketplace
Medicare Savings Programs and Extra Help
Community health centres
Hospital financial assistance
What to have ready
- Photo ID and Social Security numbers for everyone applying
- Proof of income for the household - recent pay stubs or last year's tax return
- Immigration documents, if applicable
- Details of any coverage offered through a job
- For a hospital bill: the itemised bill, not the summary statement
Missing something on this list is rarely a reason not to start. Most offices will open a case and let you bring the rest afterwards — but the application date is what counts, so start now.
What people miss
The parts that are true, rarely explained, and change the outcome.
Nonprofit hospitals must have a charity care policy
It is a condition of their tax exemption. Many never mention it while a bill is in collections. Ask for the financial assistance application by name, and ask for it in writing.
Losing Medicaid opens a Marketplace window
Being dropped from Medicaid triggers a Special Enrolment Period, so you are not locked out until winter. The window is time-limited, so act when the letter arrives.
A health centre will see you without insurance
Community health centres charge on a sliding scale and cannot refuse you for inability to pay. For many people this is faster than resolving coverage first.
Always ask for the itemised bill
Hospital summary statements hide the detail. Itemised bills routinely contain charges for things that did not happen, and errors are easier to dispute than debts.
Extra Help is badly under-claimed
Hundreds of thousands of Medicare beneficiaries qualify for help with drug costs and never apply, usually because nobody told them it exists.
Coverage, care and bills are three different problems
Getting insured (Medicaid, CHIP, Marketplace), getting care while uninsured (community health centres), and dealing with bills you already have (hospital financial assistance) each have their own route. Work on all three at once rather than waiting for coverage before seeking care.